Welcome to success sound bites. I'm Sid Meadows, and I'm the founder and principal of Embark CCT. We're a coaching, consulting, and training company working with small to mid-sized businesses and individuals and helping them craft their journey toward success. We're really glad you're here today.
This is our fourth video in the month of July. We're sharing tips with you, and we're really excited about today's tip. But before we share today's tip, I thought I'd take a moment and tell you a little bit about my journey.
So about 12 months I quit my J-O-B. After 25 years in the corporate world, I decided it was time for me to do something for myself, and so I started Embark. And you can read about our first year as a company in our new blog on the website if you're interested in it.
But anyways, I knew that part of what I have as acornerstone, of what i wanted Embark to be, was coaching. And it was going to be really easy for me to put a sign up and say, "Hey, I'm a coach." But I knew that if I was going to say that I'm a coach, I was going to go get the credentials to support that. So I enrolled in iPEC. And if you're interested in coaching and you want to become a certified professional coach, check out iPEC at www.iPECcoaching.com. iPEC transformed my life, and I'm confident that it'll transform yours. And it's enabled me and taught me so much stuff. And if you're watching this and you were part of my iPEC journey, thank you for being part of it. And thank you for being part of my life today.
So a lot of what I share with you in these tips, and a lot of what I do in my practice comes from things I learned at iPEC, including today's tip.
So today's tip's all about presence. Well, what the heck? What's presence? Well, I'm going to tell you what presence is. Today I submitted my final exam to become a certified professional coach. And to do justice to me and to do justice to my client, I needed to be present. I need to be focused on the moment. And I need to be focused on those 30 minutes and what I was doing, and take all the culmination of a year's worth of work and however many hours worth of work it was to become a coach that I needed to focus on it. So I sat down, I just took a few deep breaths, and I breathed. I thought about the last year and everything that I have learned. And I knew that i was prepared. And I knew that I got it. And I knew exactly what I was going to do and how I was going to crush it today in my final exam. And that's what being present is. It's being focused.
So think about a situation that you may have been in where you're trying to talk to a really important customer or a new customer, and your phone's pinging, and your text messages are going off. And you're mind's going, "Oh, I got this email to do. We got to hurry up and get done here because I got to go do this and I got this deadline." And that's not being present. That's short-selling yourself and your client, and you're wasting everybody's time.
Be present. Get there 15 minutes early, because if you're on time, you're late. So be there 15 minutes early. Sit in your car. Take a few deep breaths. Think about all the education you've been through, all the learning. Think about your product knowledge, your company knowledge, your service knowledge. You got this. So get focused. Take deep breaths. Center yourself. Take a few deep breaths. Prepare yourself. Go into that office. Meet with your client. Come out of there with exactly what you need because think about this.
If you take all the tips for the month of July and you listen intuitively to what your customer is saying, you ask open-ended, empowering questions, you acknowledge and validate what you heard them say, and you are present for them and for you, you're going to be able to put together a solution for your products and your services that is going to get you that business. Focus on them. Focus on you.
We appreciate you being here. This week's tip is about being present. Comment down below. Let us know what you're doing to be present in your situations, be present in the calls with your clients. Be sure to connect with us on Facebook. Like our page on LinkedIn. Let us hear from you, and let us know what we can do to help you craft your journey toward success.
We'll see you next week. Take care.